FAQs
When will I get my Package?
Packages are sent out on Mondays and Fridays and usually take 3 to 5 business days to arrive via UPS.
When will my custom order be completed?
Please allow 3-4 weeks for your custom order to be processed and shipped.
Refund/Exchange policy
At Maleema, we adhere to a strict NO REFUND policy. We understand the importance of receiving the right fit therefore we do allow our customers to exchange items for the correct size within 10 days of receiving the order.
To initiate an exchange, please fill out the form below. Our team will review the request and reach out to you regarding the next steps for the exchange process.
Thank you for your understanding and cooperation.
My Package is lost, what should i do?
If your package is lost after it has been delivered, it is your responsibility to open a claim with the shipping provider. Once you have done so, fill out the form below with your claim number & we will follow up with you regarding your claim.
